No
matter what marketing techniques you are using to boost your services
or product, but when customers visit your store, they always check
for your online reviews. These reviews help to build the trust of
customers. So, the biggest challenge faced by businesses is to make
people trust in their store or product.
E-commerce
product reviews are an essential aspect to boost the sales of your
online store. You need to find a way to reach your customers and
understand their requirements, what they need. But, how they can
agree to write a review for your product? This can easily happen if
you provide the best services to your customers.
Deliver
the product or services and best deals that meet the customer’s
expectancies. This can be accomplished by encouraging them to share
their personal experience if customers are satisfied with your
product.
More
customer reviews mean more business revenue. But, these can be from
your potential customer’s side, not through the marketing campaign
because genuine customer reviews are more valuable than any potential
prospect.
According
to the research, online reviews help to build customer trust as well
as they decide to buy something from your store. Check some stats
given below:
-
If your online store has some product reviews, then 63% of customers can purchase from your store.
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Positive reviews matter because positive reviews influence 90% of customers.
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Because of online reviews, 9 out of 10 customers make a buying decision.
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79% of customers trust in your product just because of online reviews.
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There are 86% of customers that are influenced by the negative reviews.
Many
e-commerce stores are unable to maintain their website, content,
product descriptions, eCommerce data management on their own. So,
they feel the need of taking help from an expert that ensures their
website data accuracy.
Here
is an infographic sharing detailed information:
