Thursday 14 May 2020

Outsourcing Claims Processing: A Smart Choice for Insurers During COVID-19 Crisis!




COVID-19 has affected all business sectors, especially the insurance companies who are handling a plethora of general inquiries and claim requests across different lines, be it for health, life, or non-life coverage. 

As per the current situation, the U.S.A tops the list of most affected countries with COVID-19. During this crisis, insurance claims concerning life and disability are expected to grow in huge numbers. As per the health agencies, the death number could reach double in the U.S.A. alone. 

No-doubt, COVID-19 has already significantly impacted the insurance business. However, it is difficult to assess the actual damage that will be done by coronavirus to the insurance industry until things get back to normal, along with the futuristic improvements.

Insurance organizations need to proactively prioritize their critical business functions like –customer engagements and revenue-generating activities to maintain the smooth functioning of the business. Apart from these, business functions like claims processing can be outsourced easily. If you are finding any challenges while managing your claims management then you can go for these Tips from Experts to Overcome Insurance Claims Management Challenges 

How outsourcing insurance claims processing tasks can be a viable option during COVID-19 outbreak?


  1. Get sufficient time to focus on revenue-generating activities.
  2. Get professional assistance at affordable costs.
  3. Get work done within a limited time frame without scarifying quality.
  4. Get enhanced data security.
  5. Gain access to an uninterrupted communication network.

Why Choose Cogneesol?


Cogneesol, a leading business process outsourcing company, offering insurance back-office services to agencies, carriers, underwriters, MGAs, brokers, and wholesalers worldwide since 2008! We, as a team of professionals, combine deep industry experience with unmatched skills to deliver the best services that last longer and help you to gain a competitive edge in the present market.

Cogneesol’s Insurance Claims Processing Services Include:


First notice of loss (FNOL) management services, claims verification and validation, loss run processing, assessment — desktop and physical, claims adjudication services, subrogation, maturities processing, early retirement, withdrawals, reconciliations, file closure, and portfolio management.

Do you need help to manage your insurance claims processing tasks during this pandemic situation? If yes, we are here to assist you. Get a free consultation: +1 646-688-2821 or info@cogneesol.com